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The app has gotten worse over the last year or so. Recently I tried to remotely access my R7000 router to reboot it, but it looks like it's no longer an option. I uninstalled and reinstalled the app, but now it keeps saying something went wrong with logging in. Now I can't use the app at all. I reset my password, just in case. Newp...not the issue. Firmware is up to date. If remote access is a necessity, I suggest looking at other manufacturers. Logging in remotely via web browser is gone too...
358 people found this review helpful

Scott Chalupa
The jury is still partly out on the Nighthawk app. But my initial review isn't good. I just finished setting up a mesh system, and the app has been buggy and fiddly as hell. Several times it told me the router wasn't compatible with the app. If you take more than 60 seconds on a task, a contact support pop-up appears. God forbid you have any other apps open or attempt to switch between them. At the moment, I hope I don't have to use this app often.
234 people found this review helpful

james johnson
the most garbage software ever. constantly my passwords are wrong. actively blocks my TV,so from connecting to LAN or WiFi. tells me my security questions are wrong. I literally just completed set up and worst of all took almost 2 hours for me and my ISP to get this thing connected to the internet. worst app ever. I comprehend setting up a router but there is nothing in this app for router management. I would recommend using Ai and NOT using their auto set up because it's a nightmare!!!!!!!!!!!
3 people found this review helpful